Now Hiring - Pharmaceutical Key Account Manager - New York East, Brooklyn/Long Island in Brooklyn, NY

The Key Account Manager (KAM) is responsible for the successful promotion of approved products and helping define the Company as a leader within the ophthalmology community. This is done through development, cultivation and maintenance of long-term relationships with ophthalmic surgeons and all relevant personnel at ambulatory surgery center accounts. The KAM works on executing both clinical training of the product as well as understanding and assisting accounts with the reimbursement process to position products for rapid uptake. To accomplish this, successful performance will involve facilitating patient and provider access of product, and require the ability to help accounts understand and manage local payer reimbursement policies.

This role requires interaction with a variety of customers including; physicians (primarily surgeons), nurses, billing staff, administrators, financial personnel, i.e., any relevant stakeholder within ASCs and hospital outpatient departments. The KAM works with his/her assigned Area Sales Director and Reimbursement Manager to develop a local strategy and business plan that maximizes the opportunity across the assigned Long Island and Brooklyn territory.

Key Working relationships:

• Report to Regional (Account) Director
• Work with Reimbursement Manager(s) as needed
• Patient-access services (hub)
• Medical Affairs

Required:

• Bachelor’s degree
• Minimum of 3-5 years of experience selling in pharmaceutical or medical field with experience in at least one or more of the following areas:

- Ophthalmology and/or Biologic product(s)- injectable biologic product experience highly preferred

• Buy & bill products
• Surgical products
• Proficiency in reimbursement-related matters and willingness to handle them at the account level

Preferred:

• Experience with situations requiring total account call, focused on hospitals or ambulatory surgery centers as well as office sites of care
• Experience with provider site reimbursement interactions (could include practice management, or practice billing and revenue cycle)
• Experience working with a reimbursement support hub
• Experience working with specialty pharmacies
• Practice Management experience
• Launch experience

Knowledge, Skills and Abilities:

• A demonstrated top performer with supporting documentation
• Solid understanding of ophthalmology market with strong relationships with surgeons
• Technical knowledge of health care reimbursement from a patient and provider perspective (miscellaneous J codes, billing coding, appeals process)
• Knowledge of the buy-and-bill process
• Knowledge of private payer Medicare and Medicaid structure systems and reimbursement process
• Demonstrated teamwork abilities with high emotional intelligence in managing multiple business initiatives and cross-functional relationships
• Self-motivated with strong organizational and planning skills, attention to detail and accuracy

Key Performance Competencies:

• Self-motivated
• Interpersonal savvy
• Customer focus
• Business acumen, planning and organization
• Driving for results

The role requires a Background Screen which includes, but is not limited to, the following: criminal screen, education verification (confirmed Bachelor’s Degree from an accredited school) and review of Motor Vehicle Record with no more than 3 moving violations in the last 5 years permitted.